Based in Hemel Hempstead, Muzamedical was founded by a husband and wife team in 2011 to supply first aid and medical disposables as an online retailer. In order to offer a more personalised service than that provided by similar outlets, the couple established their business with a ‘customer is king’ mindset and today customer service continues to be at the forefront of everything Muzamedical does.
Since its inception, the Muzamedical brand has grown to become one of the UK’s most trusted medical equipment suppliers and manufacturers with a reputation for providing great value for money and prompt delivery alongside its acknowledged exceptional level of customer service.
Making excellent use of the medical industry insight and experience each of the couple accrued over several decades, they, along with their team, supply medical devices (such as needles, syringes, PPE, infection control products and first aid equipment and devices) to healthcare settings ranging from NHS and private hospitals to diabetic centres, GP surgeries, pharmacies, physiotherapists and care homes across the UK and beyond.
Muzamedical’s clients also include first aid professionals, government departments such as the HM Prison Service, local authorities, veterinary surgeries as well as beauty and weight loss clinics among many more satisfied customers. The extensive product range is also available direct to the public via Muzamedical's online store and eCommerce outlets.
10 years trading on major selling platforms with 99.9% satisfied customer Seller Reviews speaks volumes
Muzamedical easily matches the same high levels of service offered by major online retailers, e.g., next working day delivery, discreet packaging and live chat support, but we also surpass that service offering by adopting a more personalised, less automated level of response. This really is what Muzamedical does best and members of our highly trained team are always available to provide prompt, straightforward answers to all your questions.
For us, customer service is not just about working around the clock to fulfil orders and deliver on time, every time. It’s about so much more…
As a family enterprise, we believe in supporting other businesses the way they deserve by offering credit accounts, flexible payment options, competitive pricing, rapid delivery and exceptional customer support with these being just a few of the benefits on offer.
Consumers trust in our reputation while businesses rely on our industry experience and manufacturing and accreditation expertise
In any industry, reputation is always a genuine indication as to whether a business can fulfil its promises. We believe our happy customers speak more about our products and services than we ever could.