Muzamedical was founded by a team of husband and wife. Together they hold decades of medical industry experience, and have been heavily involved in the direct supply of medical devices to hospitals, diabetic centres, GPs and pharmacies.
Over the years, they have seen the leaps and bounds made by eCommerce – the start of mobile shopping, the growth of Amazon into a platform where anything can be purchased.
Yet despite eCommerce touching all sectors – from retail to wholesale - for whatever reason, there remained a gap that desperately needed to be filled for high-quality medical supplies. And so Muzamedical stepped into the breach.
Today, consumers trust in our reputation, and businesses rely on our experience in manufacturing and accreditation.
Ten years on from the day we launched our eCommerce store, our online first aid supplies go from strength to strength. But it wouldn’t have been enough to merely be among the earliest to deliver what consumers sought. It had to be backed up with a ‘customer is king’ mindset.
For us, customer-centric service is…
Working around the clock to fulfil orders and deliver on time (every time). It’s a team that is carefully chosen and highly trained – for fast (and correct) answers to your pressing questions. And it’s supporting businesses in a way that they deserve – with a credit account, flexible payment options, competitive pricing, rapid delivery and exceptional customer support – all as standard.
For our customers, our approach appears to be working…
In any industry, reputation is always an honest marker as to whether a business fulfils their promises. And we believe our happy customers speak better about our products and service than we ever could.